Terms & Conditions
This page outlines terms and conditions in relation to your bookings
We will always try and honour any bookings made, but we are aware things happen which may mean we are unable to fulfil the booking, we also understand life happens and you may need to change / cancel your bookings with us, we have set out the below so that both parties understand what can be done in these situations
If Beyond the Bump are unable to honour your booking
If we need to cancel a class / course for whatever reason, we will contact you as soon as possible. We will offer you an alternative option, if this doesn't work for you then we will offer you a full refund.
If you need to change your booking
We ask that if you are unable to attend your class or course that you let us know ASAP to give us chance to fill your space. We will always try and move you to an alternative class if spaces are available. We need a minimum of 48 hours notice to move you to another class / course. If less than 48 hours noticed is not given then our cancellation policy below will apply.
If you need to cancel your booking
Any deposits paid are non refundable, should you wish to use your deposit against a different service then this will be honoured if spaces are available.
If you have paid your full amount up front, then we will refund based on the below
100% refund if cancelled within 1 month
50% refund if cancelled within 1 week
25% refund if cancelled within 48 hours
0% refund if cancelled in less than 48 hours or no shows